Appeals and Complaints

Appeals Against Admissions Decisions

The London Film School will only accept appeals against a decision when an applicant is able to provide evidence that prejudice or bias, in relation to equality and diversity issues, has influenced an outcome, or where evidence can be provided that procedural irregularities have occurred. Appeals will not be accepted against an academic judgement, except in cases where an administrative error has been made.

Requests for appeals should be made, in writing, to the Admissions Manager within ten working days of receiving the decision. Evidence to support the appeal should be provided by the applicant in order for the decision to be reviewed. The review of a decision does not guarantee its amendment and The London Film School reserves the right to uphold an original admission decision.

The Admissions Manager will normally communicate the outcome of the review to the applicant within ten working days.

Complaints Against the Admissions Service

Applicants who wish to make a complaint in relation to the level of service received by the Admissions Service should submit their complaint, in writing, to the Admissions Manager within ten working days of receiving the decision.

Complaints may be made in the following areas:

  • The behaviour of an employee of The London Film School during the application process;
  • The level of feedback provided, upon request from the applicant;
  • The way in which an application has been handled.

Evidence to support the appeal should be provided by the applicant in order for the decisions to be reviewed. The review of a decision does not guarantee its amendment and The London Film School reserves the right to uphold an original admission decision.

The Admissions Manager will normally communicate the outcome of the review to the applicant within ten working days.

The complete LFS Admissions Policy can be found here.